Lead the end-to-end implementation process for new clients, including discovery, configuration, testing, and deployment of the Talenteria platform.
Conduct comprehensive training sessions for client teams on how to use Talenteria’s tools and features effectively.
Serve as the first point of contact for client inquiries, troubleshooting issues related to the platform, integrations, and configurations.
Assist clients in utilizing Talenteria’s API for custom integrations with ATS, HRIS, or job boards.
Build and maintain strong client relationships, acting as a trusted advisor to ensure long-term success with the platform.
Monitor client satisfaction and collaborate on strategies to optimize platform performance and user adoption.
Provide feedback to internal teams on client experiences, feature requests, and potential improvements to the platform.

Implementation and Support Specialist